course | Sales and Marketing |
Customer Service Skills
Language available English | Hindi | Bengali
20 Student already enrolled
Rating(4.5)
What you'll learn
- Define ‘customer service’
- Discuss how to focus on the customer and their needs
- Explain how to employ expected workplace etiquette
- Outline the rules of appropriate telephone etiquette
- List how to deal with customer complaints effectively
- Describe how to deal with the stress caused by difficult customers
Course Included :
- 3-4 hours
- Study Meterial
- Certificate of completion
Requirements
- No pre-knowledge is required – enthusiasm is all you need!
- Android phone or PC
- Good WIFI Connection
- Regular Online class Presents Mandatory
